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About Us
HMSHost is part of Autogrill S.p.A. – the world’s largest provider of food and beverage services for travelers. Along with the rest of the Autogrill Group, we are recognized industry leaders who create innovative dining locations at airports and on motorways worldwide. With 37,000 associates and revenues of more than $2.8 billion, we use our experience and global reach to offer travelers an unparalleled blend of local, regional, and international brands.
Today, airports do more than launch airplanes. They launch trends in the consumer experience. As airport dwell times have increased, so have consumers’ needs to make the best use of their time in the terminal. At more than 120 airports worldwide, HMSHost brings travelers exciting food and beverage experiences they’ve never had before as well as a warm welcome from our associates who strive to provide the best customer service possible.
We also offer a welcome respite along the motorways at 99 Turnpike travel plaza stops in North America. With national and local restaurant brands in state-of-the-art facilities, we serve motorists and families driving on U.S. toll roads from Maine to West Virginia, Ohio, Pennsylvania, Indiana and Illinois, and in Canada from Windsor to Cornwall. An exciting example is the Delaware Welcome Center— a striking, 42,000 square foot facility that incorporates many elements of Leadership in Energy and Environmental Design (LEED) standards in design and construction, and sets a standard of its own in highway hospitality.
We invite you to tour our site and take a look at how we stay at the top of the game in delivering exceptional dining venues around the globe.
Careers with HMSHost
HMSHost is part of Autogrill S.p.A. – the world’s largest provider of food and beverage services for travelers. Along with the rest of the Autogrill Group, we are recognized industry leaders who create innovative dining locations at airports and on motorways worldwide. With 37,000 associates and revenues of more than $2.8 billion, we use our experience and global reach to offer travelers an unparalleled blend of local, regional, and international brands.
HMSHost will provide you with the opportunity to develop your career at our many branded restaurants. Explore our various hourly and management positions in the U.S. and Canada or our corporate openings in Bethesda, Maryland.
Our Philosophy
We empower our team of more than 33,000 diverse associates to succeed. With more than 2,000 dining locations in airports and motorways, HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.
Customer Service Hall of Fame
HMSHost’s Customer Service Hall of Fame recognizes associates who have gone far above and beyond delivery of our Five Star Customer Service standards, and whose actions have significantly enhanced a traveler’s experience at one of our dining operations.
Our Five Star Customer Service standards reinforce and measures our commitment to creating the best possible guest experience for travelers, and we set a target score each year to track our service performance and progress. We proudly celebrate the great stories of our associates’ service efforts and recognize them as part of our Customer Service Hall of Fame.
We Offer Competitive Benefits
- Medical and dental insurance
- Life insurance
- Paid vacation, family leave days and sick time
- Paid holidays
- Retirement savings account with matching company contributions
HMSHost will provide you with the opportunity to develop your career at our many branded restaurants. Explore our various hourly and management positions in the U.S. and Canada or our corporate openings in Bethesda, Maryland.
In The Community
HMSHost partners with the communities we serve to build a better future
At HMSHost, our goal is to combine culinary expertise, customer service, and innovation to deliver to an exceptional dining experience for travelers. But in addition to that, we are committed to working with our customers, partners, and the associates at our food service establishments globally to make the world a better place.
Start Somewhere®
Startsomewhere® is HMSHost’s all-encompassing sustainability program that proactively ensures sustainable practices are carried out as part of all operations in airport and motorway restaurants and associated office spaces across the nation.
At HMSHost, we believe that each of us starts somewhere to make our world a better place. Our startsomewhere® initiative recognizes that it takes many small acts to build a better future. We strive to lead by example to become more sustainable in three major areas:
- Nutrition & Wellness
- Environment
- Community Partnerships
Strategic Alliances
HMSHost is committed to offering equal access to viable business opportunities. We accept bids from firms that classify as minority-owned, woman-owned, or disadvantaged businesses (M/W/DBE) to provide their products and services to our supply chain or design and construction activities.