Responsible for supporting and maintaining various aspects of the department's information technology infrastructure which requires a diverse skill set encompassing hardware and software troubleshooting, network administration, user support, and project management. Serves as a primary point of contact for resolving technical issues and implementing IT solutions to meet th

Assists the Financial Systems and Support Services section in providing customer service delivery consistent with the goals and objectives of the university and the Office of the Controller. Provides production support of Financial Systems modules Assists the Financial Systems and Support Services department in providing customer service delivery consistent with the goals

The Support Services Associate is responsible for assisting all faculty and students with any issues pertaining to tools and technology within the learning management system (LMS). They provide assistance via phone, email, live chat and in person. Responds quickly, competently, and courteously to a myriad of student and faculty inquiries in person, by telephone, email, an

Provides support for server operating systems, virtualization environments, applications and associated infrastructure in a multi cloud environment and on premise. Provides support in a DevOps oriented approach. Designs and recommends new systems, installations, troubleshooting complex problems, patch management, performance monitoring, and tuning. Manages and supports cl

The Student Athlete Academic Center (SAAC) is currently seeking a Computer Support Technician to join their team of professionals. This professional will serve the SAAC staff and student athlete community. The tech will be responsible for, but not limited to Assisting with set up and maintenance of computer teaching labs. Assisting with maintenance and setup of staff and

Duties will include Assist with backup and recovery procedures for workstations Perform new system installations, software upgrades and security patches Install/troubleshoot MS applications, email, network and local printers Assist users with Microsoft Office applications, log in scripts, file retrieval and provide extensive technical support Set up A/V equipment for facu