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General Mills has been bringing food the world loves to Latin America & Mexico for more than 24 years. We're rooted in tradition, yet we're driven to change the future of our industry. To break away from the pack, we welcome all backgrounds, ideas and perspectives to our table. And we remain passionate about continual learning, setting higher goals and empowering advancement. If you share our endless passion for pursuing new ideas and making them real, help us accelerate our success and discover what's next.
Overview Supports General Mills Export business by providing an interface between export customers, sales force, operations, and other functional areas, regarding order process, status, product availability, pricing, sales policies, and all facets related to an order end to end management. Respond to customer inquiries and resolves concerns. | ||||||
Accountabilities Customer Management - Processes all export orders; ensure all documents related to the order end-to-end takes place. Work with customers to build container load effectively, works with distribution centers and transportation teams to facilitate delivery of units, loading, shipment as well as to ensure vessel sail dates are met, coordinates with Export Compliance team to prepare international shipment documents to meet export regulatory requirement. Monitor orders to ensure the delivery requirement is meeting the customer request.
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Required Skills/Experiences * Customer service experience and export skills required * Experienced in Microsoft Outlook, Word, Excel, AFO and Share Point. * SAP Order to Cash experience a must * Fluent Spanish highly desired * Freight forwarding experience and/or custom broker experience desirable | ||||||
Competencies/Behaviors * Excellent oral and written communication skills, * Strong analytical and problem-solving skills are essential. * Team player and show flexibility and willingness to adapt in a fast paced and changing environment. * Proven ability to manage priorities and complex workload. * Must be resourceful, able to think through business issues and arrive at best solution. * Possess multi-cultural awareness and business maturity. * Results oriented, with the ability to work independently and make effective autonomous decisions.
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Salary Range
The salary range for this position is $54500.00 - $75100.00 / Annually. At General Mills we strive for each employee's pay at any point in their career to reflect their experiences performance and skills for their current role. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, educations, skills, work experience, certifications, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Beyond base salary, General Mills offers a competitive Total Rewards package focusing on your overall well-being. We are proud to offer a foundation of health benefits, retirement and financial wellbeing, time off programs, wellbeing support and perks. Benefits may vary by role, country, region, union status, and other employment status factors. You may also be eligible to participate in an annual incentive program. An incentive award, if any, depends on various factors, including, individual and organizational performance.
General Mills is an Equal Employment Opportunity Employer. Women, minorities, veterans and individuals with disabilities are encouraged to apply to any General Mills employment opportunities.