As a critical member of the Account Team you will serve as a trusted technical advisor, help expand existing business, and ensure the success of our customers You will be part of a regional team and will work closely with CSMs supporting the regional book of business From a technical perspective, as part of the account team, your primary responsibilities will be to delive

Workload Management. Conduct 1 1's with team members. Act as a point of escalation for team issues, escalate issues that can't be solved within the team. Recruit, interview, and onboard new team members. Report on individual CSE strengths and weaknesses. What Makes Cloudflare Special? We're not just a highly ambitious, large scale technology company. We're a highly ambiti

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, i

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, i

Serve as primary technical support contact. Maintain a cooperative relationship with all cross functional resources, such as product, engineering, and customer account teams comprising Account Executives, Customer Success, Professional Services, and Partners throughout every sales phase. Collaborate with the Account Team, as well as Engineering and Product, to help ensure

Serve as primary technical support contact. Maintain a cooperative relationship with all cross functional resources, such as product, engineering, and customer account teams comprising Account Executives, Customer Success, Professional Services, and Partners throughout every sales phase. Collaborate with the Account Team, as well as Engineering and Product, to help ensure

Serve as primary technical support contact. Collaborate with the Account Team, as well as Engineering and Product, to help ensure high customer satisfaction by providing world class dedicated support throughout the entire life of the customer partnership. Provide product and engineering teams with customer feedback to help identify Support challenges and opportunities. Ha

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, i

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, i

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, i

Lead the formation and implementation of Cloudflare's offshore Commissions Operations Center of Excellence Partner with Commissions Leadership to identify, standardize and offshore Commissions processes and practices Build extensive playbooks, documentation and enablement materials, scaling Center of Excellence efficiency, repeatability, and capacity Hire, mentor and deve

Lead the formation and implementation of Cloudflare's offshore Commissions Operations Center of Excellence Partner with Commissions Leadership to identify, standardize and offshore Commissions processes and practices Build extensive playbooks, documentation and enablement materials, scaling Center of Excellence efficiency, repeatability, and capacity Hire, mentor and deve

Lead the formation and implementation of Cloudflare's offshore Commissions Operations Center of Excellence Partner with Commissions Leadership to identify, standardize and offshore Commissions processes and practices Build extensive playbooks, documentation and enablement materials, scaling Center of Excellence efficiency, repeatability, and capacity Hire, mentor and deve

You will be responsible for ensuring the success of a portfolio of Cloudflare's contracted customers and managing all of their post sale experiences. This includes being an escalation point for support issues and directing customer questions. It is imperative that you manage your time effectively to ensure that you are working on high priority items. From a commercial per

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, i